Please allow 48 business hours for receipt of tracking number. Orders ship within 5-7 business days. We apologize in advance for delays in shipping due to Covid. We are not responsible for packages lost or stolen after delivery. Please verify correct shipping address, including apartment number, suite number or unit number before completing order. Returned packages due to errors of incomplete or invalid address information will be subject to an additional shipping fee for resending returned packages.

Our main concern is creating products that you love and always customer satisfaction. However, due to current market conditions of Covid 19, the nature of our products and for health and safety concerns, refunds/returns are currently unavailable.

Content on this site is not meant to replace advice from your health-care professional. Denbi Naturals uses gentle ingredients, however, we ask that you do a test patch first, by applying product to your forearm and wait 48hrs to check for reaction, to ensure that you have no allergies or sensitivity. Stop use of any product that causes irritation. Our products are for external use only. If you are pregnant or nursing please consult with your Doctor before use.